Privacy policy
Last updated 15 October 2026
Melbourne Tax Advisory ("we", "us", "our") respects your privacy. This policy explains how we collect, use, store and disclose personal information, including through this website, in line with the Australian Privacy Principles.
What we collect
We collect the personal information you give us, such as your name, phone number, email address and any details you include when you contact us or use the enquiry form on this website.
When we act for you as your accountant or tax agent, we also collect the information we need to provide our services. This can include financial, business and tax information, and tax file numbers. We handle tax file numbers in line with the Privacy (Tax File Number) Rule.
How we use it
- To respond to your enquiry and arrange a consultation.
- To provide our accounting, tax, bookkeeping and advisory services.
- To meet our legal and professional obligations, including as registered tax agents.
- To manage our relationship with you.
We don't sell your personal information.
Who we share it with
We only disclose personal information where it's needed to provide our services, where you've agreed, or where we're required or allowed to by law. This can include:
- government agencies such as the Australian Taxation Office (ATO) and the Australian Securities and Investments Commission (ASIC), when acting on your behalf or when required to;
- service providers that help us run our practice, such as our website host, email provider and cloud accounting software; and
- other professionals you ask us to work with, such as your financial adviser, lawyer or SMSF auditor.
Storage overseas
Some of our service providers store data on servers outside Australia. For example, this website and its enquiry form are hosted by Netlify, which may store information in the United States. We take reasonable steps to use providers with appropriate security and privacy practices.
This website
This website doesn't use advertising or tracking cookies. To display our fonts and office maps, your browser connects to Google, which may collect technical information such as your IP address under its own privacy policy.
Keeping your information secure
We take reasonable steps to protect the personal information we hold from misuse, interference, loss and unauthorised access, modification or disclosure, and to destroy or de-identify it when it's no longer needed.
Accessing and correcting your information
You can ask to access or correct the personal information we hold about you by contacting us using the details below. We'll respond within a reasonable time.
Complaints
If you have a concern about how we've handled your personal information, please contact us first so we can try to resolve it. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Contact us
Phone: 0478 900 471
Email: admin@melbournetaxadvisory.com.au
Our offices:
- 1 Ricketts Road, Mount Waverley VIC 3149
- 48 Bertie Street, Port Melbourne VIC 3207
- 42 Villiers Street, North Melbourne VIC 3051
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.